APSN Skilling LLP
Refund Policy
Effective Date: 10 August 2025 | Last Updated: 10 August 2025
APSN Skilling LLP ("we," "us," or "our") operates the APSN Skillup we strive to provide high-quality learning experiences. If you're satisfied with a course you've purchased, we're to help with our refund policy.
1. Eligibility for Refunds
- You request a refund within 14 days of purchase.
- You have not completed more than 20% of the course.
- The course content is significantly different from what was advertised.
2. Refund Process
Once you've requested a refund, we will review your request and process it within 7-10 business days. We'll notify you via email to let you know the status of your refund request.
3. Non-Refundable Items
The following items are non-refundable:
- Courses that have already been completed.
- Courses purchased during a promotional discount or sale period.
- Subscription-based or bundled course packages (unless stated otherwise).
- Courses where certification has already been issued.
4. How to Request a Refund
To request a refund, please follow these steps:
1. Contact our support team within 14 days of your purchase. 2. Email us at [support@apsnskillup.com] with your: Full name Email address used for the purchase Order number Course title Reason for the refund request 3. Our team will review your request and respond within [X business days]. 4. If your refund is approved, we will process it within 7-10 business days. 5.The refund will be issued to the original payment method used for the purchase.5. Discretionary Refunds
In certain exceptional cases (e.g. technical issues, duplicate payments, accidental purchases), we may issue a refund outside of the standard refund window at our sole discretion.
6. Contact Us
If you have any questions about this Refund Policy, feel free to contact our support team at:
Email: APSN Support